Account Support Officer

Job Description:

MTN South Africa is seeking a part-time Account Support Officer to join our team in Cape Town, Western Cape. As an Associate level position, the Account Support Officer will be responsible for providing support to our account management team and ensuring the smooth operation of client accounts.

Responsibilities: - Assist the account management team in managing client relationships and ensuring client satisfaction - Conduct research on industry trends, competitor activities, and client demographics to support account planning and strategy development - Coordinate with internal teams to ensure timely delivery of products and services to clients - Prepare reports and presentations for client meetings and presentations - Assist in project management tasks such as scheduling meetings, tracking project progress, and coordinating with stakeholders - Handle client inquiries and resolve issues in a timely and efficient manner - Maintain accurate records of client interactions and transactions - Collaborate with colleagues worldwide to share best practices and foster a global village mentality

Requirements: - 3 years of experience in a similar role - Reliable and resilient personality traits - Strong research and project management skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office suite - Ability to work independently and as part of a team - Bachelor's degree in business administration or related field preferred

Benefits: - Company equipment provided - Company transportation available for work-related travel - Retirement plan options for part-time employees

Equal Opportunity Statement: MTN South Africa is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: July 3, 2024

If you meet the requirements and are interested in joining our team as an Account Support Officer, please submit your application before the deadline. We look forward to reviewing your qualifications and discussing this exciting opportunity with you.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.