Account Support Representative - Work from home

Responsibilities: - Provide exceptional customer service and support to clients through various communication channels including phone, email, and chat - Assist clients with inquiries, problem resolution, and account maintenance - Understand and effectively communicate product features and benefits to clients - Collaborate with internal teams to ensure client satisfaction and resolution of issues - Maintain accurate and detailed records of client interactions and transactions - Proactively identify opportunities to improve processes and enhance the customer experience - Stay up-to-date on industry trends and best practices to better serve clients - Participate in ongoing training and development programs to enhance skills and knowledge

Requirements: - 1 year of experience in customer service or a related field - Excellent communication and interpersonal skills - Strong problem-solving abilities and a customer-centric mindset - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent required, college degree preferred - Motivated and passionate about providing excellent customer service - Attention to detail and adaptability to changing priorities - Ability to work from home and maintain a professional workspace - Availability to work part-time hours with some flexibility required

Equal Opportunity Statement: Liberty Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Please note that the deadline to apply for this position is July 13, 2024. If you meet the requirements and are excited about the opportunity to join Liberty Group as an Account Support Representative, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.