Remote Call Center Assistant

Job Description:

Mediclinic Southern Africa is seeking a Remote Call Center Assistant to join our team in Pretoria, Gauteng, ZA. This is a part-time position at the Associate Level, requiring 3 years of experience in a related field. As a Remote Call Center Assistant, you will be responsible for providing exceptional customer service to patients and healthcare providers over the phone.

Responsibilities: - Handle incoming calls from patients and healthcare providers - Schedule appointments and manage calendars - Assist with billing and insurance inquiries - Provide accurate and timely information to callers - Maintain confidentiality and adhere to HIPAA regulations - Collaborate with team members to ensure seamless communication

Requirements: - Adaptability and reliability - Strong decision-making and analytical skills - Excellent communication skills - Experience in a call center or customer service role - Knowledge of medical terminology is a plus - High school diploma or equivalent

Benefits: - Training and professional development opportunities - Gym membership - Life insurance coverage

Working Environment: At Mediclinic Southern Africa, we are committed to environmental responsibility and sustainable practices. Our team is passionate about providing high-quality healthcare services while minimizing our impact on the environment.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Mediclinic Southern Africa is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.