R12,553 - 20,085 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Bidvest Group is seeking a confident and reliable Call Center Assistant to join our team. This is a work-from-home position based in Pretoria, Gauteng, ZA. As an Entry Level position, we require at least 1 year of experience in a similar role.
Responsibilities: 1. Answering incoming calls and responding to customer inquiries. 2. Providing information about products and services, resolving customer complaints, and processing orders. 3. Making outbound calls to follow up with customers or prospects. 4. Maintaining accurate records of interactions and transactions. 5. Collaborating with team members to improve customer experience. 6. Adhering to company policies and procedures.
Requirements: 1. Confident and reliable individual with a passion for customer service. 2. Strong communication and problem-solving skills. 3. Ability to work independently and as part of a team. 4. Familiarity with CRM systems and call center software. 5. Innovation and emotional intelligence to handle various customer situations effectively.
Benefits: 1. Company-provided equipment for remote work. 2. Free accommodation for employees based in Pretoria, Gauteng. 3. Travel and spending expenses covered by the company when required.
Working Environment: At Bidvest Group, we empower our employees to take ownership of their work and make impactful decisions. We value creativity, passion, and teamwork in achieving our goals.
Deadline to Apply: Please submit your application by July 13, 2024.
Equal Opportunity Statement: Bidvest Group is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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