R12,553 - 19,771 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Rand Merchant Investment Holdings is seeking a motivated and independent Remote Call Center Representative to join our team in Johannesburg, Gauteng. This part-time entry-level position requires at least 1 year of experience in customer service or a related field. As a Remote Call Center Representative, you will be responsible for providing excellent customer service to clients over the phone and addressing any inquiries or concerns they may have.
Responsibilities: - Answer incoming calls from clients in a professional and courteous manner - Respond to customer inquiries and resolve issues in a timely and efficient manner - Provide product information and assistance to customers as needed - Maintain accurate records of customer interactions and transactions - Meet or exceed performance goals set by the company - Adhere to all company policies and procedures - Continuously develop and maintain knowledge of products and services offered
Requirements: - 1 year of customer service experience - Excellent communication skills - Strong problem-solving abilities - Time management skills - Motivated and independent work ethic - Ability to work in a fast-paced environment - High school diploma or equivalent
Personality traits: - Motivated - Independent
Soft skills: - Time management - Problem-solving
Benefits: - Training and professional development opportunities - Company-provided equipment - Retirement plan options
Working environment: We offer a flexible work environment that adapts to change with speed and efficiency. Our team is collaborative, innovative, and dedicated to providing exceptional service to our clients.
Deadline to apply: 2024-05-07
Equal opportunity statement: Rand Merchant Investment Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
How to apply:
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