Remote Call Center Representative

Job Description: Bidcorp is seeking a motivated and adaptable Remote Call Center Representative to join our team in Johannesburg, Gauteng. This part-time position is perfect for individuals looking to gain experience in a fast-paced customer service environment.

Responsibilities: - Handle inbound and outbound calls from customers regarding products or services - Resolve customer inquiries and complaints in a professional and timely manner - Follow company scripts and guidelines when communicating with customers - Identify and escalate issues to the appropriate department as needed - Provide accurate information to customers and promote products or services when applicable - Meet or exceed productivity and quality metrics set by the company

Requirements: - 1 year of experience in a customer service or call center role - Excellent communication skills, both verbal and written - Ability to work independently and as part of a team - Strong presentation and negotiation skills - Adaptable to changing work environments and schedules - Motivated to meet and exceed performance goals

Benefits: - Employee discounts on company products and services - Dental insurance coverage - Relocation allowance for eligible candidates - Support for personal and professional development

Equal Opportunity Statement: Bidcorp is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or any other characteristic protected by law.

Deadline to Apply: July 15, 2024

If you meet the qualifications and are interested in joining our team as a Remote Call Center Representative, please submit your application by the deadline. We look forward to reviewing your application and potentially welcoming you to the Bidcorp team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.