R18,202 - 23,223 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Imperial Logistics is seeking a Chat Support Associate to join our team in Cape Town, Western Cape, ZA. As an Associate Level position, the Chat Support Associate will be responsible for providing efficient and friendly chat support to our clients, partners, and colleagues. The successful candidate will have at least 3 years of experience in a similar role and possess the personality traits of being energetic and dedicated.
Responsibilities: - Respond to chat inquiries from clients, partners, and colleagues in a timely and professional manner - Provide accurate information and assistance to resolve issues efficiently - Use negotiation skills to address any challenges or conflicts that may arise during chat interactions - Collaborate with project management teams to escalate issues and provide ongoing support - Build strong relationships with colleagues, clients, and partners through effective communication and problem-solving
Requirements: - Minimum of 3 years of experience in a chat support role - Energetic and dedicated personality traits - Strong negotiation and project management skills - Excellent written and verbal communication skills - Ability to multi-task and prioritize tasks effectively - Proficiency in using chat support software and tools - Team player with a positive attitude
Benefits: - Company-provided equipment - Joining bonus for new employees - Travel and spending expenses covered by the company
Working Environment: At Imperial Logistics, we value building strong relationships with colleagues, clients, and partners. The Chat Support Associate will have the opportunity to collaborate with a diverse team and contribute to the success of the company through effective communication and support.
Deadline to apply: June 23, 2024
Equal Opportunity Statement: Imperial Logistics is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, gender, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.
How to apply:
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