Chat Support Specialist - Work from home

Job Description:

Sasfin Bank is seeking a Chat Support Specialist to join our team on a part-time basis, working from home in Soweto, Gauteng, ZA. As an entry-level position with zero years of experience required, this role is perfect for individuals looking to kickstart their career in the financial services industry. We are looking for independent and confident individuals who possess strong planning and presentation skills.

Responsibilities: 1. Provide excellent customer service through chat support to assist clients with their banking inquiries and transactions. 2. Address customer concerns and provide solutions in a timely and professional manner. 3. Work collaboratively with team members to ensure a seamless customer experience. 4. Maintain accurate records of customer interactions and transactions. 5. Stay up-to-date on bank products, services, and policies to effectively assist customers.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills, both verbal and written. 3. Ability to work independently and prioritize tasks effectively. 4. Comfortable using technology and chat support platforms. 5. Strong attention to detail and problem-solving skills.

Benefits: 1. Retirement plan for part-time employees. 2. Vision insurance coverage. 3. Free food for employees during working hours.

Working Environment: At Sasfin Bank, we strive to create a collaborative and supportive working environment. As a Chat Support Specialist, you will have the opportunity to build strong relationships with colleagues, clients, and partners to ensure the success of the team.

Equal Opportunity Statement: Sasfin Bank is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and experiences.

Deadline to apply: June 23, 2024

Join our team and start your career in the financial services industry today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.