Client Relations Assistant

Job Description:

Woolworths Holdings is seeking a Client Relations Assistant to join our team in Pretoria, Gauteng. As a Client Relations Assistant, you will be responsible for providing exceptional customer service and support to clients, as well as assisting with various administrative tasks. This is an entry-level position ideal for individuals who are energetic, resilient, and have a strong attention to detail.

Responsibilities: - Interact with clients via phone, email, and in-person to address inquiries, concerns, and requests in a timely and professional manner - Assist clients with placing orders, processing returns, and resolving any issues that may arise - Maintain accurate client records and ensure all information is up to date - Collaborate with team members to ensure a seamless client experience - Assist with various administrative tasks such as data entry, filing, and scheduling appointments - Analyze client feedback and provide suggestions for improvements - Stay up to date on product knowledge and company policies to better assist clients

Requirements: - No prior experience required, but previous customer service experience is a plus - Excellent communication skills and a friendly, customer-focused attitude - Strong attention to detail and the ability to multitask in a fast-paced environment - Ability to work independently as well as part of a team - Proficiency in Microsoft Office Suite and CRM software - Energetic and resilient personality with a positive attitude - Strong analytical skills and the ability to problem solve effectively

Benefits: - Joining Bonus - Retirement plan - Paid sick leave

Working Environment: At Woolworths Holdings, we pride ourselves on creating a flexible work environment that adapts to change with speed and efficiency. Our team is dedicated to providing exceptional customer service and working together to achieve our goals.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Woolworths Holdings is an equal opportunity employer and we welcome all qualified candidates to apply for this position regardless of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.