Remote Client Relations Assistant

Job Description:

MTN Group is seeking a dedicated and motivated Remote Client Relations Assistant to join our team in Pretoria, Gauteng. As a remote part-time position, this entry-level role will involve supporting our client relations team with various responsibilities to ensure exceptional customer service and satisfaction.

Responsibilities: 1. Communicate with clients via telephone, email, and other digital platforms to address inquiries, resolve issues, and provide information about products and services. 2. Assist in maintaining client databases and updating client information accurately. 3. Collaborate with the client relations team to develop creative solutions to enhance client relationships and improve overall customer experience. 4. Coordinate with other departments within the company to ensure client needs are met in a timely and efficient manner. 5. Assist in organizing and managing client events, meetings, and presentations. 6. Uphold the highest standards of ethical conduct and integrity in all client interactions.

Requirements: 1. Strong communication skills and the ability to build rapport with clients. 2. Excellent decision-making abilities and a creative mindset to problem-solving. 3. Ability to work independently and prioritize tasks effectively. 4. Comfortable working remotely and managing a flexible schedule. 5. Proficiency in MS Office and other relevant software applications. 6. No prior experience required, but a strong desire to learn and grow in a client relations role. 7. Must have access to a reliable internet connection and a dedicated workspace.

Benefits: 1. Gym membership to promote a healthy work-life balance. 2. Dental insurance for maintaining optimal health and well-being. 3. Company-provided equipment to support remote work efficiency.

Working Environment: At MTN Group, we are committed to upholding the highest standards of ethical conduct and integrity in all aspects of our business. As a Remote Client Relations Assistant, you will be expected to embody these values and maintain a professional and respectful working environment at all times.

Equal Opportunity Statement: MTN Group is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to apply: 2024-05-18

If you are a dedicated and motivated individual looking to kickstart your career in client relations, then we encourage you to apply for the Remote Client Relations Assistant position at MTN Group. Join us in providing exceptional service to our clients and making a positive impact on their experience with our company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.