Client Relations Assistant

Job Description:

Sanlam, a leading financial services company, is seeking a Client Relations Assistant to join our team in Durban, KwaZulu Natal on a part-time basis. This entry-level position requires at least 1 year of experience in a similar role. The ideal candidate will be motivated, independent, possess emotional intelligence, and have strong project management skills.

Responsibilities: - Assist in managing client relationships by responding to inquiries, resolving issues, and providing exceptional customer service - Collaborate with team members to develop and implement strategies to enhance client satisfaction and retention - Coordinate and attend client meetings, taking notes and following up on action items - Prepare reports, presentations, and other documentation as needed - Provide support with various administrative tasks to ensure smooth operations within the client relations department

Requirements: - Bachelor's degree in business, finance, or a related field preferred - Minimum of 1 year of experience in a client-facing role - Strong communication and interpersonal skills - Proficiency in Microsoft Office Suite - Ability to prioritize tasks and meet deadlines in a fast-paced environment - Excellent organizational skills and attention to detail

Benefits: - Retirement plan - Gym membership - Medical coverage

Equal Opportunity Statement: Sanlam is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for this position.

Application Deadline: June 12, 2024

Working Environment: At Sanlam, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, innovation, and mutual respect in a supportive and inclusive work environment. Join us in making a positive impact on our clients' financial well-being.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.