Remote Client Relations Assistant

Job Description:

We are looking for a detail-oriented and organized Remote Client Relations Assistant to join our team at Woolworths Holdings in Durban, KwaZulu Natal, ZA. This is a part-time entry-level position ideal for individuals with at least 1 year of experience in client relations or a related field.

Responsibilities: - Communicate with clients via email, phone, and video calls to address inquiries and concerns - Provide exceptional customer service and build strong relationships with clients - Assist with client onboarding and account management processes - Conduct research to understand client needs and preferences - Collaborate with team members to ensure client satisfaction and retention - Keep accurate records of client interactions and feedback - Stay up to date on industry trends and best practices in client relations - Assist in creating and maintaining client communication materials - Handle any client complaints or issues in a professional and efficient manner

Requirements: - Confident and adaptable personality traits - Strong emotional intelligence and research skills - Excellent communication and interpersonal abilities - Proficiency in Microsoft Office and client management software - Ability to work effectively in a remote setting - Strong organizational and time management skills - High school diploma or equivalent required, Bachelor's degree preferred

Benefits: - Parental leave - Joining Bonus - Dental insurance

Working Environment: At Woolworths Holdings, we strive for excellence and uphold high standards in all our endeavors. We foster a supportive and inclusive work environment where team members are encouraged to grow and succeed.

Equal Opportunity Statement: Woolworths Holdings is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. We value diversity and inclusion in our workforce.

Deadline to apply: June 26, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.