Client Relations Assistant - Work from home

Job Description:

Sasfin Bank is seeking a dedicated and independent Client Relations Assistant to work from home in Johannesburg, Gauteng. As an Associate Level team member, the Client Relations Assistant will be responsible for maintaining positive relationships with clients, providing exceptional customer service, and assisting with various administrative tasks. This part-time position requires at least 4 years of experience in a similar role.

Responsibilities: - Communicate with clients via email, phone, and video conferencing to address any inquiries or concerns - Provide support to the Client Relations Manager in managing client accounts and transactions - Assist in the preparation of client reports, presentations, and other documents - Collaborate with internal teams to ensure timely resolution of client issues - Maintain accurate records of client interactions and transactions - Stay updated on industry trends and best practices to enhance client satisfaction - Perform other administrative tasks as assigned

Requirements: - 4+ years of experience in client relations or customer service - Excellent communication skills, both written and verbal - Strong teamwork and collaboration abilities - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and manage time effectively - Bachelor's degree in Business Administration or a related field is preferred

Personality Traits: - Dedicated to providing top-notch service to clients - Independent and able to work autonomously

Soft Skills: - Excellent communication skills - Strong teamwork abilities

Benefits: - Relocation allowance for eligible candidates - Medical coverage - Paid Time Off (PTO)

Working Environment: At Sasfin Bank, we provide an environment where technology is harnessed to drive innovation and efficiency. As a Client Relations Assistant, you will have the opportunity to work from home while being part of a dynamic and supportive team.

Deadline to Apply: Interested candidates should apply by May 23, 2024.

Equal Opportunity Statement: Sasfin Bank is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.