Client Relations Associate

Job Description:

Bidcorp is seeking a dedicated and independent Client Relations Associate to join our team in Johannesburg, Gauteng. As a Client Relations Associate, you will be responsible for maintaining and enhancing relationships with our clients by providing exceptional customer service and support. This is an entry-level position, perfect for someone looking to start their career in client relations.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients through regular communication and follow-up - Assist clients with account management, product inquiries, and issue resolution - Identify opportunities to upsell products or services to existing clients - Collaborate with internal teams to ensure client satisfaction and resolve any issues that may arise - Provide feedback and insights to improve overall client experience

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Strong communication and interpersonal skills - Ability to analyze data and identify trends - Excellent problem-solving skills and attention to detail - Ability to work independently and in a team environment - Previous experience in customer service or client relations is a plus

Personality Traits: - Independence: Ability to work autonomously and take initiative - Dedication: Commitment to providing excellent service and support to clients

Soft Skills: - Cooperation: Ability to collaborate with team members and internal departments - Analysis: Strong analytical skills to interpret data and make informed decisions

Benefits: - Training & professional development opportunities - Vision insurance - Profit sharing

Working Environment: At Bidcorp, we promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where all individuals are treated with respect and have equal opportunities for growth and advancement.

Equal Opportunity Statement: Bidcorp is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We do not discriminate on the basis of race, religion, gender, age, national origin, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.