Client Relations Associate

Job Description:

Kumba Iron Ore, a leading mining company in Johannesburg, Gauteng, is seeking a part-time Client Relations Associate to join our team at the Associate level. The ideal candidate will have at least 3 years of experience in client relations or a related field and possess a strong ability to build and maintain relationships with clients.

Responsibilities: - Act as the primary point of contact for clients, addressing any questions or concerns they may have in a timely and professional manner - Develop and maintain strong relationships with clients through regular communication and follow-up - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Assist in the development of client retention strategies and programs - Prepare and deliver presentations to clients on products or services offered by the company - Monitor client satisfaction and address any areas of improvement - Collaborate with sales and marketing teams to identify new business opportunities

Requirements: - Bachelor's degree in a related field - 3+ years of experience in client relations or a similar role - Strong communication and interpersonal skills - Resourceful and adaptable in a fast-paced environment - Ability to work well in a team and independently - Proficiency in Microsoft Office suite - Strong presentation skills

Personality traits: resourceful, adaptable Soft skills: teamwork, presentation

Benefits: - Profit sharing - Free accommodation - Life insurance

Working environment: At Kumba Iron Ore, we support our employees in their personal and professional development. We provide opportunities for growth and advancement within the company.

Equal Opportunity Statement: Kumba Iron Ore is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-06-10

If you meet the requirements and are ready to take on this exciting opportunity as a Client Relations Associate at Kumba Iron Ore, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.