R16,319 - 26,362 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Job Description:
Cell C is seeking a dynamic and proactive Client Relations Specialist to join our team in Durban, KwaZulu Natal. As a Client Relations Specialist, you will be responsible for managing relationships with our clients, ensuring their satisfaction and fostering long-term partnerships. This is a part-time Associate Level position, requiring a minimum of 2 years of experience in a similar role.
Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients to understand their needs and preferences - Collaborate with internal teams to ensure the delivery of high-quality products and services to clients - Proactively identify opportunities to upsell or cross-sell additional products or services to clients - Resolve client complaints and issues effectively, demonstrating resourcefulness and resilience - Monitor client satisfaction levels and implement strategies to improve overall client experience - Utilize problem-solving and negotiation skills to reach mutually beneficial agreements with clients - Provide regular updates and reports on client interactions and feedback to management
Requirements: - 2 years of experience in client relations or a related field - Strong interpersonal and communication skills - Ability to multitask and prioritize in a fast-paced environment - Resourceful and resilient personality traits - Excellent problem-solving and negotiation skills - Bachelor's degree in Business Administration or a related field is preferred
Benefits: - Medical coverage - Employee discounts - Paid Time Off (PTO)
Working Environment: At Cell C, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to providing exceptional service to our clients while fostering a collaborative and supportive work environment.
Deadline to Apply: June 7, 2024
Equal Opportunity Statement: Cell C is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.