Client Service Assistant

Job Description: We are seeking a motivated and adaptable Client Service Assistant to join our team at Discovery Limited in Soweto, Gauteng, ZA. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities: - Assist clients with inquiries, concerns, and requests via phone, email, or in person - Process client service requests accurately and in a timely manner - Maintain a high level of professionalism and customer service at all times - Collaborate with team members to ensure seamless communication and coordination - Provide administrative support to the client service team as needed - Assist in organizing and managing client events and meetings - Maintain client records and documentation accurately and securely - Contribute to continuous improvement of client service processes and procedures

Requirements: - Excellent communication skills, both written and verbal - Strong project management skills - Ability to work well in a team environment - Highly motivated and results-driven - Adaptable and able to handle changing priorities - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Free food provided during work hours - Parental leave for new parents - Retirement plan options for financial security

Working Environment: At Discovery Limited, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to achieving success through collaboration, innovation, and excellence.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Discovery Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.