Remote Client Service Manager

Job Description:

Tiger Brands is seeking a Remote Client Service Manager to join our team in Pretoria, Gauteng, ZA. As a part-time Associate Level position, the Remote Client Service Manager will be responsible for managing client relationships remotely, ensuring client satisfaction, and driving business growth.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and meetings - Act as the main point of contact for client inquiries, issues, and requests - Understand client needs and customize solutions to meet their specific requirements - Collaborate with internal teams to provide timely and effective client support - Monitor client satisfaction and address any concerns or feedback promptly - Identify opportunities for upselling products or services to existing clients - Prepare regular reports on client activity, feedback, and sales performance - Stay updated on industry trends and competitor activity in order to provide insights and recommendations to clients

Requirements: - 5 years of experience in client service or account management - Energetic and dedicated personality traits - Strong communication and interpersonal skills - Strategic planning and time management soft skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business administration or related field (preferred) - Availability to work part-time hours

Benefits: - Free food - Employee discounts - Paid sick leave

Working Environment: At Tiger Brands, we encourage a culture of ongoing learning and development for personal and professional growth. Employees are supported in their career advancement and given opportunities to enhance their skills and knowledge.

Equal Opportunity Statement: Tiger Brands is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are dedicated to creating a diverse and inclusive environment where everyone feels valued and respected.

Deadline to Apply: June 23, 2024

If you meet the requirements and are interested in joining our team as a Remote Client Service Manager, please submit your application before the deadline. We look forward to welcoming you to Tiger Brands!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.