Client Service Specialist

Job Description:

We are looking for a part-time Client Service Specialist to join our team at Barloworld in Durban, KwaZulu Natal. As an Associate Level position, the ideal candidate should have at least 4 years of experience in a similar role.

Responsibilities: 1. Manage client accounts and act as the main point of contact for all client inquiries and communication. 2. Provide excellent customer service by assisting clients with any issues or concerns they may have. 3. Develop and maintain relationships with clients to ensure their needs are being met. 4. Coordinate with internal teams to address client requests and ensure timely resolution. 5. Prepare and deliver presentations to clients on products and services offered by the company. 6. Maintain accurate records of client interactions and transactions. 7. Collaborate with the sales team to identify opportunities for upselling or cross-selling to existing clients. 8. Stay up-to-date on industry trends and developments to better serve clients.

Requirements: 1. Resourceful and hardworking individual with a strong work ethic. 2. Excellent presentation skills and attention to detail. 3. 4 years of experience in a client service role. 4. Strong communication and interpersonal skills. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office and CRM software. 7. Bachelor's degree in Business Administration or related field preferred.

Benefits: - Vision insurance - Dental insurance - Gym membership

Working Environment: At Barloworld, we foster an environment where technology is harnessed to drive innovation and efficiency. We value collaboration, creativity, and continuous learning to achieve our goals.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: Barloworld is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.