Client Support Assistant - Work from home

We are looking for a Client Support Assistant to join our team at Sasfin Bank as a part-time, work-from-home position based in Soweto, Gauteng, ZA. This is an entry-level role with zero years of experience required, making it a great opportunity for someone just starting out in their career.

Responsibilities: - Provide exceptional customer service and support to clients through various communication channels, including email, phone, and chat. - Assist clients with account inquiries, product information, and issue resolution in a timely and professional manner. - Maintain accurate and detailed records of client interactions and transactions. - Collaborate with internal teams to escalate and resolve more complex client issues. - Stay up-to-date on company products, services, and policies to provide accurate information to clients. - Help identify opportunities for process improvement and efficiency within the client support function.

Requirements: - Resilient and reliable personality traits to thrive in a fast-paced and dynamic work environment. - Strong time management skills to prioritize tasks and meet deadlines. - Creativity to think outside the box when solving client issues. - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office and other relevant software. - High school diploma or equivalent required.

Benefits: - Retirement plan to secure your future. - Paid Time Off (PTO) for work-life balance. - Medical coverage for your health and wellness needs.

Working Environment: At Sasfin Bank, we are committed to pursuing excellence in every endeavor, setting a high standard for achievement. We believe in fostering a supportive and inclusive work environment where employees can grow and succeed.

Deadline to Apply: Please submit your application by May 25, 2024.

Equal Opportunity Statement: Sasfin Bank is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We welcome and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.