Remote Client Support Associate

Gold Fields is seeking a detail-oriented and enthusiastic Remote Client Support Associate to join our team in Cape Town, Western Cape, ZA. In this part-time Associate Level position, the successful candidate will be responsible for providing exceptional support to our clients remotely. With at least 3 years of experience in a similar role, the ideal candidate will be energetic, adaptable, and possess strong research and negotiation skills.

Responsibilities: 1. Respond to client inquiries and provide technical support remotely. 2. Troubleshoot and resolve client issues in a timely and professional manner. 3. Collaborate with internal teams to ensure client satisfaction and retention. 4. Maintain accurate records of client interactions and transactions. 5. Continuously learn and adapt to new technologies and industry trends. 6. Assist with the development of training materials for clients.

Requirements: 1. Bachelor's degree in Business Administration, Information Technology, or a related field. 2. Minimum of 3 years of experience in client support or a similar role. 3. Excellent communication and interpersonal skills. 4. Strong problem-solving abilities and attention to detail. 5. Proficiency in Microsoft Office and CRM software. 6. Ability to work independently and prioritize tasks effectively. 7. Visa sponsorship, Paid overtime, and Medical coverage are included benefits.

Working at Gold Fields provides a dynamic and fast-paced environment where you will have the opportunity to continuously learn and adapt to stay ahead in a rapidly changing world. We are committed to providing equal opportunities for all qualified individuals and encourage applications from candidates of all backgrounds.

Deadline to apply: 2024-06-12

Join our team at Gold Fields and make a difference in the lives of our clients while advancing your career in a supportive and inclusive workplace. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.