Remote Client Support Specialist

Job Description:

Multichoice Group is seeking a Remote Client Support Specialist to join our dynamic team in Pretoria, Gauteng, ZA. As a part-time entry-level position with zero years of experience required, this role is perfect for individuals looking to kickstart their career in client support.

Responsibilities: - Provide remote support to clients via phone, email, and chat - Troubleshoot technical issues and provide timely solutions - Collaborate with internal teams to ensure client needs are met - Assist in the onboarding process for new clients - Maintain accurate records of client interactions and follow-up activities - Continuously strive to improve client satisfaction and retention rates

Requirements: - Resourceful and dedicated individual with a strong passion for customer service - Excellent communication skills and the ability to adapt to different client needs - Strong decision-making skills with the ability to think on your feet - Ability to work independently and prioritize tasks effectively - Comfortable working remotely and managing your own schedule - High school diploma or equivalent

Personality Traits: - Resourceful - Dedicated

Soft Skills: - Adaptability - Decision-making

Benefits: - Free food - Vision insurance - Joining Bonus

Working Environment: At Multichoice Group, we strive for excellence and uphold high standards in all endeavors. Our team is committed to providing top-notch support to our clients and creating a positive work environment for all employees.

Equal Opportunity Statement: Multichoice Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome applicants from all backgrounds and encourage diversity in our workplace.

Deadline to apply: 2024-05-02

Don't miss this opportunity to join a dynamic team and make a difference in the world of client support! Apply now and start your journey with Multichoice Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.