R11,611 - 18,830 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
MTN Group is seeking a motivated and adaptable Customer Service Representative to join our team in Johannesburg, Gauteng, ZA. This is a part-time entry-level position with no required experience. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.
Responsibilities: 1. Answering customer inquiries via phone, email, and in-person 2. Resolving customer complaints and issues in a professional manner 3. Processing orders, returns, and exchanges 4. Providing information about products and services 5. Maintaining accurate records of customer interactions 6. Collaborating with other departments to ensure customer satisfaction 7. Keeping up-to-date on company policies and procedures 8. Meeting and exceeding customer service targets and goals
Requirements: 1. Motivated and adaptable personality 2. Strong people management and communication skills 3. Ability to work in a fast-paced environment 4. High school diploma or equivalent 5. Basic computer skills 6. Excellent problem-solving abilities
Benefits: - Paid overtime - Medical coverage - Travel opportunities
Working Environment: At MTN Group, we empower our employees to take ownership and make impactful decisions. We provide a supportive and collaborative work environment where you can grow and develop your skills.
Deadline to Apply: 2024-05-07
Equal Opportunity Statement: MTN Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or religion.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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