Customer Service Specialist - Work from home

The Customer Service Specialist - Work from home position at Mondi Group in Cape Town, Western Cape, ZA is a part-time entry-level role that requires at least 1 year of experience. We are seeking a hardworking and independent individual with strong emotional intelligence and leadership skills to join our team.

As a Customer Service Specialist, your responsibilities will include responding to customer inquiries via phone, email, and chat, resolving customer issues in a timely and professional manner, and maintaining a high level of customer satisfaction. You will also be responsible for processing orders, providing product information, and handling returns and exchanges.

To succeed in this role, you must have excellent communication skills, be detail-oriented, and have the ability to work independently. You must also have a strong sense of empathy and the ability to lead and motivate others.

In addition to a competitive salary, Mondi Group offers profit sharing, life insurance, and company equipment for remote work. Our working environment prioritizes quality in all aspects of work, products, and services.

If you are ready to take on this exciting opportunity, please submit your application by the deadline on 2024-05-11. Mondi Group is an equal opportunity employer and welcomes applicants from all backgrounds and walks of life.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.