Remote Customer Support Assistant

Job Description:

Sasol is seeking a Remote Customer Support Assistant to join our team in Durban, KwaZulu Natal. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer support roles.

Responsibilities: - Providing excellent customer service via phone, email, and chat - Resolving customer inquiries and issues in a timely and professional manner - Maintaining accurate records of customer interactions and transactions - Collaborating with other team members to ensure customer satisfaction - Assisting with administrative tasks as needed

Requirements: - Resilient and adaptable personality traits - Strong planning and negotiation skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer support software - High school diploma or equivalent

Benefits: - Retirement plan - Paid overtime - Dental insurance

Working Environment: The successful candidate will thrive in an energetic and rapidly evolving work setting, where they will have the opportunity to grow and develop their skills in customer support.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Sasol is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.