Customer Support Officer - Work from home

Job Description:

Barloworld is seeking a passionate and confident Customer Support Officer to work remotely from home in Durban, KwaZulu Natal. This part-time entry-level position requires zero years of experience and offers a unique opportunity to join a company that pioneers change and sets industry benchmarks.

Responsibilities: 1. Provide exceptional customer support via phone, email, and live chat. 2. Assist customers with product inquiries, issues, and troubleshooting. 3. Keep accurate records of customer interactions and transactions. 4. Collaborate with team members to resolve complex customer problems. 5. Proactively identify and address customer needs to enhance overall satisfaction. 6. Contribute new ideas and creative solutions to improve processes and customer experience.

Requirements: 1. Passionate about delivering excellent customer service. 2. Confident in communicating with customers and problem-solving. 3. Ability to work independently and as part of a team. 4. Strong attention to detail and organizational skills. 5. Excellent written and verbal communication skills. 6. Proficient in Microsoft Office Suite and CRM software.

Personality Traits: 1. Passionate 2. Confident

Soft Skills: 1. Problem-solving 2. Creativity

Benefits: 1. Parental leave 2. Paid overtime 3. Joining Bonus

Equal Opportunity Statement: Barloworld is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, gender, age, disability, or any other characteristic protected by applicable law.

Deadline to apply: 2024-07-12

If you meet the requirements and are eager to join a dynamic team that values innovation and customer satisfaction, we encourage you to apply for the Customer Support Officer position at Barloworld today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.