Live Chat Assistant

Job Description:

Tiger Brands is seeking a motivated and energetic Live Chat Assistant to join our team in Soweto, Gauteng. This part-time position is perfect for entry-level candidates with at least 1 year of experience. As a Live Chat Assistant, you will be responsible for providing excellent customer service through our online chat platform.

Responsibilities: - Engage with customers in real-time through our live chat platform - Address customer inquiries, provide product information, and resolve any issues in a timely manner - Maintain a positive and professional attitude while interacting with customers - Collaborate with other departments to ensure customer satisfaction - Keep up to date with product knowledge and company policies - Meet established performance goals and metrics

Requirements: - Energetic and hardworking personality - Strong emotional intelligence and excellent presentation skills - Previous customer service experience is preferred - Excellent written and verbal communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and live chat software - Must be able to work a flexible schedule, including evenings and weekends

Benefits: - Visa sponsorship for eligible candidates - Disability insurance - Travel and spending expenses covered - Opportunity to work in an environment that values excellence and achievement

Equal Opportunity Statement: Tiger Brands is an equal opportunity employer and we welcome all qualified candidates to apply for this position. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status.

Deadline to apply: June 12, 2024

If you are a customer service-oriented individual with a passion for providing exceptional support, we encourage you to apply for the Live Chat Assistant position at Tiger Brands. Join our team and help us deliver outstanding service to our customers!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.