Live Chat Associate

Job description:

We are seeking a dynamic and energetic Live Chat Associate to join our team at AngloGold Ashanti in Pretoria, Gauteng. As a Live Chat Associate, you will be responsible for providing excellent customer service through live chat interactions with our clients. This position offers part-time hours and is an entry-level role, making it a great opportunity for individuals looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat - Resolve customer complaints and issues in a timely and professional manner - Maintain a high level of customer satisfaction by exceeding expectations - Collaborate with team members to ensure consistent and efficient customer service - Assist with other customer service tasks as needed

Requirements: - Strong communication skills and the ability to multitask in a fast-paced environment - Energetic personality with a positive attitude - Ability to work independently and adapt to changing situations - Demonstrated leadership skills and the ability to take initiative - No previous experience required, but a willingness to learn and grow in the role

Benefits: - Free accommodation for employees - Paid Time Off (PTO) for part-time employees - Opportunities for training and professional development

Working environment: At AngloGold Ashanti, we value teamwork, innovation, and shared success. Our dynamic workplace provides a supportive and collaborative atmosphere where employees can thrive and grow in their careers.

Equal opportunity statement: AngloGold Ashanti is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, disability, or any other protected status. We encourage all qualified candidates to apply for this position.

Deadline to apply: 2024-05-17

If you are a motivated and independent individual with a passion for customer service, we encourage you to apply for the Live Chat Associate position at AngloGold Ashanti. Join our team and become part of a company that values innovation and fosters a culture of success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.