Online Client Relations Representative

The Online Client Relations Representative at AngloGold Ashanti in Durban, KwaZulu Natal, ZA is a crucial role within the company's operations. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations.

Responsibilities: - Managing relationships with clients through various online platforms - Responding to client inquiries and resolving any issues in a timely and professional manner - Collaborating with other team members to ensure client satisfaction - Monitoring social media channels and responding to client feedback - Updating and maintaining client databases and records - Generating reports on client interactions and feedback for management review - Providing information and guidance to clients on company products and services - Conducting online surveys and collecting feedback from clients for continuous improvement

Requirements: - Energetic and dedicated personality traits - Strong planning and decision-making skills - Excellent communication and interpersonal skills - Proficiency in online communication tools and platforms - Ability to work independently and as part of a team - Attention to detail and organizational skills - Knowledge of client relationship management principles - Flexibility to work part-time hours

Benefits: - Joining Bonus - Gym membership - Medical coverage

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. At AngloGold Ashanti, you will have the opportunity to work with a diverse team of professionals from around the world and make a meaningful impact on the mining industry.

Deadline to apply: 2024-07-12

Equal Opportunity Statement: AngloGold Ashanti is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.