Online Client Support Officer

Remgro is seeking a dynamic individual to join our team as an Online Client Support Officer in Soweto, Gauteng. As an entry level position, no prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in client support.

Responsibilities: 1. Provide front-line support to clients via online chat, email, and phone. 2. Assist clients with account setup, troubleshooting, and general inquiries. 3. Resolve client issues in a timely and professional manner. 4. Collaborate with other team members to ensure a seamless client experience. 5. Maintain accurate and up-to-date records of client interactions.

Requirements: 1. Strong interpersonal and communication skills. 2. Ability to adapt quickly to changing situations. 3. Resourceful problem-solving skills. 4. Willingness to cooperate and work effectively in a team. 5. Attention to detail and ability to multitask. 6. Basic computer skills and proficiency in Microsoft Office Suite.

Personality traits: - Adaptable - Resourceful

Soft skills: - Cooperation - Communication

Benefits: - Travel opportunities - Life insurance - Employee discounts

Working environment: At Remgro, we cultivate leaders who foster inclusivity and mentorship. We provide a supportive and collaborative workplace where employees can grow and develop their skills.

Equal opportunity statement: Remgro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.

Deadline to apply: 2024-04-17

If you meet the requirements and are ready to kickstart your career in client support, we encourage you to apply for the Online Client Support Officer position at Remgro today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.