Online Customer Support Representative

As an Online Customer Support Representative at Imperial Logistics in Soweto, Gauteng, you will be responsible for providing exceptional customer service and support to our clients through various online platforms. This part-time entry-level position requires no prior experience, making it a great opportunity for those looking to start a career in customer support.

Responsibilities: -Responding to customer inquiries and resolving issues in a timely and professional manner -Assisting customers with product information, order status, and general inquiries -Processing customer orders and ensuring accurate and timely delivery -Maintaining a high level of customer satisfaction through effective communication and problem-solving skills -Utilizing various online tools and platforms to assist customers and track orders -Collaborating with internal teams to address customer needs and improve overall customer experience

Requirements: -Dedicated and reliable individual who is committed to delivering excellent customer service -Strong planning and time management skills to prioritize tasks effectively -Excellent communication skills, both written and verbal -Ability to work independently and as part of a team in a fast-paced environment -Proficiency in using online communication tools and platforms -Ability to adapt to changing priorities and handle multiple tasks simultaneously

Benefits: -Travel and spending expenses covered -Joining bonus for successful candidates -Free accommodation for those who need to relocate for the position

Working Environment: At Imperial Logistics, we strive to nurture an entrepreneurial atmosphere, even within an established organization. You will have the opportunity to showcase your skills and grow within a supportive and dynamic team.

Deadline to apply: 2024-05-01

Equal Opportunity Statement: Imperial Logistics is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.