Support Associate - Work from home

As a Support Associate at Aspen Pharmacare, you will be responsible for providing remote assistance to our customers and internal teams from the comfort of your own home. This part-time role at our Durban, KwaZulu Natal location requires a minimum of 3 years of experience at the Associate level.

Responsibilities: 1. Handle customer inquiries via phone, email, and chat in a professional and timely manner. 2. Assist internal teams with administrative tasks such as data entry and report generation. 3. Troubleshoot technical issues and escalate complex problems to the appropriate department. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with team members to improve processes and enhance customer satisfaction. 6. Stay up-to-date on product knowledge and industry trends to better assist customers.

Requirements: 1. Energetic and confident personality. 2. Strong critical thinking and problem-solving skills. 3. Ability to work independently and manage time effectively. 4. Excellent communication and interpersonal skills. 5. Proficient in using Microsoft Office and CRM software. 6. High school diploma or equivalent.

Benefits: 1. Disability insurance to protect you and your loved ones. 2. Free food allowances to keep you energized throughout the day. 3. Paid Time Off (PTO) for your work-life balance.

Working Environment: At Aspen Pharmacare, we strive to cultivate leaders who foster inclusivity and mentorship. You will be part of a supportive team that encourages innovation and growth.

Application Deadline: May 14, 2024

Equal Opportunity Statement: Aspen Pharmacare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Aspen Pharmacare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.