Support Manager

Job Description:

Bidvest Group is seeking a part-time Support Manager to join our team in Cape Town, Western Cape, ZA. As a Support Manager, you will be responsible for overseeing the support team and ensuring the smooth operation of all support services within the company.

Responsibilities: 1. Manage and lead the support team, providing guidance and support as needed. 2. Develop and implement support strategies to improve efficiency and effectiveness. 3. Monitor and evaluate support processes and systems to identify areas for improvement. 4. Coordinate with other departments to ensure seamless communication and collaboration. 5. Handle escalated support issues and provide resolution in a timely manner. 6. Conduct performance reviews and provide feedback to support staff. 7. Develop and maintain relationships with key stakeholders. 8. Create and maintain support-related documentation and reports.

Requirements: 1. Minimum of 6 years of experience in a support management role. 2. Reliable and passionate personality traits. 3. Strong strategic planning and teamwork skills. 4. Excellent communication and leadership abilities. 5. Proven track record of delivering high-quality support services. 6. Ability to work effectively in a fast-paced environment. 7. Bachelor's degree in Business Administration or related field preferred.

Benefits: 1. Life insurance 2. Company transportation 3. Parental leave

Working Environment: At Bidvest Group, we strive for excellence and uphold high standards in all endeavors. We believe in fostering a collaborative and supportive work environment where employees can grow and thrive.

Deadline to Apply: June 23, 2024

Equal Opportunity Statement: Bidvest Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.