Support Officer - Work from home

Job Description:

Hilton is seeking a dedicated and adaptable Support Officer to join our team on a part-time basis, working remotely from Cape Town, Western Cape, ZA. As an Associate Level position, we require a minimum of 4 years of experience in a relevant field. The successful candidate will have a strong work ethic, excellent problem-solving skills, and be adept at critical thinking.

Responsibilities: 1. Provide outstanding support to internal and external stakeholders via email, phone, and virtual platforms. 2. Assist in troubleshooting and resolving technical issues related to company software and systems. 3. Collaborate with colleagues globally to ensure seamless communication and project delivery. 4. Maintain accurate records and documentation of support interactions. 5. Contribute to the continuous improvement of support processes and procedures. 6. Uphold Hilton's commitment to excellence in customer service and satisfaction.

Requirements: 1. Minimum of 4 years of experience in a support or related role. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving and critical thinking abilities. 4. Proficient in the use of technology and virtual communication tools. 5. Ability to work independently and manage time effectively. 6. Bachelor's degree in a relevant field preferred.

Benefits: 1. Training & professional development opportunities to enhance your skills. 2. Travel opportunities to engage with Hilton colleagues worldwide. 3. Company-provided equipment to support your remote work setup.

Working Environment: At Hilton, we value collaboration and teamwork. As a Support Officer, you will have the opportunity to work with colleagues from around the globe, fostering a global village mentality and contributing to a diverse and inclusive work environment.

Deadline to Apply: Please submit your application by May 6, 2024.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.