Remote Web Chat Assistant

Job Description:

Investec is seeking a Remote Web Chat Assistant to join our team in Johannesburg, Gauteng. This part-time entry-level position requires 0 years of experience, making it perfect for individuals looking to start their career in customer service.

Responsibilities: 1. Respond to customer inquiries and provide assistance through web chat. 2. Guide customers through the website and assist with any technical issues they may encounter. 3. Help customers navigate our products and services, providing information and support as needed. 4. Collaborate with team members to ensure a seamless customer experience. 5. Maintain a high level of professionalism and customer service at all times.

Requirements: 1. Driven and passionate individuals who are eager to learn and grow in a fast-paced environment. 2. Strong teamwork and leadership skills to effectively communicate and collaborate with colleagues. 3. Excellent written communication skills to interact with customers via web chat. 4. Ability to multitask and prioritize tasks efficiently. 5. Basic knowledge of websites and online navigation. 6. Must have a reliable internet connection and access to a computer for remote work.

Benefits: - Company transportation for eligible employees - Medical coverage for part-time employees - Free food provided during work hours - Promote work-life balance and employee well-being

Equal Opportunity Statement: Investec is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable laws.

Deadline to apply: June 1, 2024

If you are a motivated individual with a passion for customer service, teamwork, and leadership, we encourage you to apply for this exciting opportunity as a Remote Web Chat Assistant with Investec in Johannesburg, Gauteng. Join us in providing top-notch customer service and making a positive impact on our customers' experience.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.