Web Chat Associate - Remote Work

Job Description: We are looking for a motivated and detail-oriented Web Chat Associate to join our team at Hilton. This is a remote work opportunity based in Durban, KwaZulu Natal, ZA, with part-time hours and an entry-level seniority. The ideal candidate will have at least 1 year of experience in a similar role and possess strong problem-solving skills.

As a Web Chat Associate, your responsibilities will include responding to customer inquiries and providing assistance through online chat platforms. You will need to have excellent communication skills and be able to multitask effectively. Attention to detail is crucial in this role, as you will be responsible for accurately documenting customer interactions and resolving issues in a timely manner.

In addition to your day-to-day responsibilities, you will be expected to embody Hilton's core values of hospitality and customer service. As a remote worker, you must be self-motivated and disciplined, with the ability to thrive in a fast-paced and ever-changing environment.

Requirements: - 1 year of experience in a customer service or online chat role - Strong problem-solving skills - Excellent communication and multitasking abilities - Driven and hardworking personality traits - Attention to detail - Visa sponsorship eligibility - Vision insurance coverage - Willingness to travel for training or team meetings

Benefits: - Visa sponsorship for eligible candidates - Vision insurance coverage - Travel and spending expenses reimbursement

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.