Support of platforms, providing Level 1 and Level 2 support to the business and stakeholders
Provide day-to-day technical expertise and operational support to obtain highest degrees of Production Stability for applications
Collaboration with other members of the Production Management team
Work with Application Development (AD) teams to implement and identify fixes to improve stability, reduce operational risk, and reduce manual tasks and 'touches to production'
Help in defining capacity and resiliency requirement metrics and failover/BCP capabilities in partnership with business to improve reliability, stability and capacity management
Production systems monitoring, start of day (SOD) and end of day(EOD) checks
Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology and vendor partners. Ensure detailed post-mortem / root cause analysis reviews with Service Delivery partners and log follow up actions in Problem Management systems
Engage with project teams through the SDLC of new applications to ensure successful on boarding into Production Management
Participate in weekend activities such as Disaster Recovery testing, Exchange upgrades and Application releases
Technical Skills
5+ years' experience in Production Support in Financial services industry
Very strong Analytical and problem-solving skills
Excellent incident management skills with an ability to operate under pressure and co-ordinate resources effectively, identifying a path to resolution
Excellent knowledge of SQL and stored procedures (experience with PostgreSQL and MS SQL databases)
FIX protocol knowledge
Strong Shell / Python scripting skills
Ability to prioritise workload, react quickly and escalate to meet business expectations
Strong working knowledge of real time monitoring systems
Financial Product knowledge would be advantageous
Agile methodology to perform enhancement, automation, performance management, infrastructure upgrades, and add new functionalities
Performing code fixes and maintenance
Incident Management
AIX,DB2,Kubernetes, Rancher containers, MS SQL, PostgreSQL
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Part-Time Jobs in South Africa.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in South Africa, connecting you to thousands of jobs fast!
Find the best jobs in South Africa, apply in 1 click and get a job today!