Client Specialist for Online Payments

Are you a number enthusiast with an interest in the financial insurance world?

Are you structured and organized and have an affinity for technology and the online payment industry?

Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches!

Your responsibilities and impact working as Client Specialist for Online Payments:

- Handling first line inbound administrative support requests by phone & email (B2B)

- Assist new customers with their account activation, transaction status queries and financial requests

- Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly

- Emphasis on maintaining a strong customer relationship

Skills, qualifications and interest you need to succeed in this role:

- Norwegian native, English fluent

- Committed and dedicated

- Having an interest in technology and analytics

- Positive attitude toward changes

- Team player with strong listening skills

- Service-minded person with the ability to handle conflicts in a constructive manner

- Being a strong communicator

- No previous experience needed

- Having a valid Spanish work permit or a citizenship that allows you to work in an EU country