CFU- - Fwv System Admin Client Technology Support

. Do you want to act as a trusted advisor to the customer and guide the customer through Client Technology projects? This role offers you an exciting client facing opportunity within the international environment of business travel. System Admin Client Technology Support (Remote)Full time, Netherlands, Belgium, Luxembourg, France, Spain, Germany, Poland, Denmark, Finland, Norway, Sweden, Switzerland, Czech Republic, UK, India, United StatesIn this role you will be part of a virtual team of System Administrators across the world you help our users and Site Administrators on managing configuration changes and complex incidents. You will consult available documentation and process description to make sure the correct answer is given. As a Client Technology - Product Support Specialist, you willValidate, review, and monitor escalation processes from the Site AdministratorsSolve incidents if possible and communicate the solution to the Site Administrators or the customersComplete the incident registration with all the technical information to allow escalation to the supplierModify configurations of online sites for OBT, Portal, TSA and TSPMTest the modifications and document the results before closing or forwarding the incidentEscalate the case to the vendor or development teamAbout youExperience in the travel industry and/or Site AdministratorExcellent spoken and written language skills in EnglishGood knowledge of Sabre and Amadeus is requiredKnowledge in Agent & Client facing Travel Technology and experience in the administration of an application is requiredTeam player with great empathy for customer needsAbout usWere a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the worlds best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10, 000+ people work virtually (because a 10-second commute usually makes awesome sense). Were committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCDWorkingat BCDmeansconnecting, collaboratingandcelebrating. Youllbe partofavirtual, dynamicand flexibleworkenvironmentthatfosters agoodwork-lifebalancesoyoucanfocus onwhatmakesyouhappy. Butdontjusttakeourwordfor it!Hearwhy people join BCD and more about the great perks of Life at BCD. Youll be offered- Flexible working hours and work-from-home or remote opportunities- Opportunities to grow your skillset and careerGenerous vacation days so you can rest and rechargeA compensation package that feels fair to you, including mental, physical, and financial wellbeing toolsTravel industry professional perks and discountsAn inclusive work environment where diversity is celebratedReady to join the journey? Apply now!Were dedicated to building a diverse, inclusive and authentic workplace