Business Operations Associate

OverviewWELCOME TO SITA FOR AIRCRAFTSITA FOR AIRCRAFTbusiness unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:Communication – connecting aircraft and people around the world. Data & Platform - Turning aircraft data into valuable insight for the entire industry. Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient. Ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAMReporting directly to the Vice President Product, your mission will be supporting and ensuring the smooth execution of day-to-day business and management activities. You will closely interact with the VP and the leadership team and employees in the department, based across Montreal, London, Barcelona, and Geneva. This role is a unique opportunity to grow, shadowing the company's management while being at the heart of the global technology company in the Air Transport Industry. WHY WE NEED YOUThe Top Management's primary concern is navigating complexity. Between managing a department of about 50 people in multiple countries and developing our customers' footprint in a competitive market is challenging, the VP Product is seeking assistance not limited to specific business tasks but also in streamlining his responsibilities as the department head. The rapid evolution of SITA for Aircraft requires a reliable liaison and confidante for our Management, ensuring their focus and efficient task delegation. This pivotal role could be yours!WHAT IS IN IT FOR YOUIn return you will get a bird's-eye view of what it takes to grow and run an organization and can have real input into decisions that affect the business. You will work side-by-side with the VP Product and in narrow collaboration with the Portfolio Heads and the Head of Product Office; all critical strategic goals and projects have your input, and you're included in every high-level meeting with management of the department. This kind of hands-on experience can springboard someone's career. You willdevelop softandhard skills, develop your ability to read situations and other people, learn how to get comfortable in a changing environment. WHAT YOU WILL DOManage diverse activities and projects within the department, accounting for varying priorities, timelines, and resource needs. Collaborate with colleagues across departments to balance projects and communicate internal priorities effectively. Track deadlines, deliverables, resources, and timelines, ensuring accountability among project owners. Facilitate, prepare and coordinate weekly and monthly global team meetings Support in the successful execution of annual plans and strategic agenda milestones. Assist in crafting presentation materials for management team meetings. Coordinate and prepare materials for the Business Approval Board. Provide support for VP meetings and agenda (attendance delegated in some cases) Collaborate with portfolios on the development of new products and projects. Produce communications across various channels, including presentations and announcements, and support meetings by managing messaging, agendas, speaker selection, and logistics. Support with HR-related activities for the department such as coordinating recruitment, onboarding of new membersand various ad hoc projects depending on the priorities of the momentAssist on Budget reporting and Product Lifecycle governance processes QualificationsEXPERIENCE & SKILLSMinimum 2 years professional experience, including internshipsExperience working in complex, international/multi-cultural and fast-moving environmentExcellent communication skills and fluency in English - both verbal and written University degree in Business Management, Project Management, or similarAttention to detail and the ability to prioritize tasks effectively. Ability to maintain focus amidst shifting priorities. High proficiency in using MS Office Suite(Word, Excel, PowerPoint, Outlook)Strong collaboration and coordination skills. Self-driven and inherently motivated to excel and deliver results. Courage to question the status quo and propose innovative solutionsCuriousand out-side of the box thinkerStrong sense of personal accountabilityNICE-TO-HAVE:Experience in Air Transport or IT is a plusEarly professional experience in product development or design thinking is a plusWHAT WE OFFER:SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:Flex Week:Work from home up to 2 days/week (depending on your Team's needs). Flex Day:You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine. Flex-Location:Enjoy up to 30 workdays of benefits, anywhere in the world!Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life. Professional Development:Enhance your skills with our training platforms, inclusive of LinkedIn Learning!Competitive Benefits: Access competitive benefits tailored to the local market and your employment status. SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.