Account Manager (creative agency background)

Location: Barcelona
Start Date: ASAP
Reports to: Group Account Director

About us

We’re Dragons, a global creative agency working with bold brands to build relevance, cultural connection, and long-term impact through strategy-led creativity.

We specialize in bridging the Digital and Creative worlds through innovative creative solutions, working extensively in sectors like skincare, healthcare, fashion, lifestyle, and FMCG, amongst others.

We have international teams working from the US and Barcelona, and we pride ourselves on our ability to drive results for our clients through strategic thinking, creative excellence, and meticulous execution.

About the role

We’re on the lookout for a mid-level Account Manager with strong agency background and good experience working across clients and sectors. You’ll play a key role in leading digital and social media campaigns for some exciting global brands. If you’re proactive, organized, skilled at building trusted client relationships, coordinating cross-functional teams, and delivering high-quality work with precision and attention to detail, we'd love to meet you.

Main responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients.

• Build and maintain strong, long-lasting client relationships.

• Understand client needs and objectives, and ensure the agency delivers solutions

that meet or exceed expectations.

Campaign Management/Project Coordination

• Oversee the development and execution of digital marketing projects, with a big focus

on social media campaigns.

• Coordinate with creative and strategy to ensure seamless execution of campaigns.

• Manage project timelines, budgets, and resources.

• Ensure all deliverables meet quality standards and deadlines.

• Address any issues or challenges that arise during the project lifecycle

Communication and Presentation

• Communicate effectively with clients, stakeholders, internal teams and external

partners, providing regular updates and progress reports and ensuring alignment on

project goals and expectations.

• Present creative concepts, strategies, and campaign results in a compelling manner.

Financial Management

• Develop and manage account budgets.

• Ensure projects are delivered within budget and achieve profitability targets.

• Handle billing, invoicing, and financial reporting for client accounts.

Campaign Analysis and Optimization

• Utilize analytics and performance metrics to evaluate campaign success.

• Identify areas for improvement and optimization, implementing changes to enhance campaign performance.

What We’re Looking For

• Degree in Marketing, Communications, Business, or related field
• Experience working with lifestyle, wellness, or premium food brands is a plus
• 3–4 years in an Account Management role within a creative or digital agency
• Ability to manage studio deliverables and ensure projects are delivered on time and to brief
• Comfortable working across integrated campaign elements, including packaging, digital, and social content
• Strong critical thinking and problem-solving abilities
• Skilled in multitasking and prioritizing across multiple projects
• Familiarity with strategy and creative development processes
• Confident communicator with a clear, concise, and professional communication style
• Experience managing up and confidently partnering with senior stakeholders, including Creative Directors and Managing Directors
• Team player who thrives in a collaborative, fast-paced environment
• Comfortable using project management tools and software
• Analytical and insights-driven
• Detail-obsessed with a passion for excellence.

Languages

• English: mandatory
• Spanish: mandatory
• Other languages are a plus!

Benefits

• Remote flex Fridays from 9:00 AM to 2.30 PM.
• Three weeks of remote work per year.
• Summer working hours across July and August (9:00 AM to 4.00 PM).
• Free English & Spanish classes to boost your global communication skills.
• Access to Wellhub, a wellness platform offering a wide range of fitness and wellbeing options.
• Flexible retribution plan for meals, transport and childcare.
• Holidays: 22 working days + 3 days established by the collective agreement + national and local public holidays.
• Bright, spacious offices in the heart of Barcelona, with unlimited premium coffee.
• Competitive pay & room to grow.
• Global playground, cutting-edge tools and trend-driven culture.

At Dragons Group, we are dedicated to creating a workplace that values diversity, equity, and inclusion. We welcome candidates from all backgrounds and strive to build an environment where every individual feels empowered and respected.