Account Manager Support - France

• Answering customer inquiries, for any customers reaching out to the AM. The AM Support Role will respond to all customers who are unmanaged. The AM Support Role may work with unmanaged accounts regardless of their subscription with TravelPerk or size. 


• Support the Account Management maintenance of managed accounts, such as designing and managing requests for customer supporting materials.


• Develop customer engagement for unmanaged accounts (to increase their use of the TK Platform.


• Stabilize the customer’s booking behavior.


• Find diamonds in the rough in unmanaged customers who may turn out to be strong use cases for the managed TravelPerk solutions.

What we would like:

• Proficiency in both Native level French and fluent English.


• Strong organisational skills.


• Demonstrated efficiency and effectiveness in task execution.


• Proactive approach to problem-solving.


• Creative thinking abilities.


• Innovative strategies to address customer concerns and enhance relationships.


• Excellent written communication skills.


• Ability to manage workload effectively and prioritize tasks.

On top of that, you will only be the right candidate if you:

• Possess project planning and management expertise.


• Exhibit a knack for thinking outside the box and identifying opportunities to enhance processes and approaches for both individual roles and the entire team.

Our Benefits

• 💰 A competitive compensation package, including equity in TravelPerk;


• 🌴 Generous vacation days so you can rest and recharge;


• 💊 Health perks such as private healthcare or gym allowance, depending on your location;


• 🧩 "Flexible compensation plan;"


• 🥳 Unforgettable TravelPerk events;


• 💙 A mental health support tool for your well-being;


• 📒 Exponential growth & personal development opportunities.

English is the official language at the office. Please submit your resume in English if you choose to apply.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL - first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Barcelona hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.