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Administrative Assistant English/German

salary Salary :

€26,600 - 26,600 yearly

Descripción del trabajo - Administrative Assistant English/German

Do you have experience in administration? Would you like to be part of a multinational company?
If you are quick to learn new processes, enjoy teamwork, and are a flexible person, this could be your opportunity!

We are looking for an Administrative Support Specialist for the Customer Service Department of a leading multinational company in the Retail sector, located in Montcada i Reixac.

Responsibilities:

- Managing customer inquiries and providing support through various social media platforms and contact channels.
- Handling complaints and inquiries related to physical stores and online sales.
- Providing telephone support to customers in Spanish and Catalan; English proficiency is considered an asset.
- Demonstrating strong empathy, a proactive attitude, and a commitment to resolving customer needs with excellence.
- Maintaining clear and effective written communication.
- Experience with social media platforms at user level is desirable, along with the ability to work efficiently across multiple systems simultaneously.
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