Apprentice Export Customer Experience

Barcelona Hybrid Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated Processing requests for information / quotation Advising CSX on Logistic matters Creation of Claims and its follow up with QN Coordinator Incoterm handling Creation of Reports (Event Manager) We bring A space to grow by encouraging and supporting curiosity and an open mindset. A culture that prioritizes safety and well-being, both physically and mentally. The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose. A flexible work environment that empowers people to take accountability for their work and own the outcome. Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity. A firm belief that working together with our customers is the key to achieving great things. An eagerness to be one team and learn from each other to bring progress to life and create a better future. You bring Knowledge of Export documents (BL , Coo, Packing list, EUR1) . Graduated in Business studies, Foreign Trades, International Logistics or Economics. Advanced level of English. Curious, responsible and willing to learn. Knowledge of MS Office applications and SAP knowledge is a plus. Dynamic and Proactive attitude Sales Order entry Handling customers communication Proactive follow up of Shipments to MENA & TR Region. Tracking of open Shipments with Firmenich Freight Forwarders (Sea and Air). Preparation of Export Documents for the assigned markets.