Associate Manager Business Process Transactions (Spain)

Job Description:

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• Control de objetivos financieros, de eficiencia y plazos con objetivo de eficiencia en P&L así como incrementar la satisfacción de cliente.
• Interlocutor con cliente.
• Gestión de equipo de operaciones e interlocución con equipo de desarrollo.
• Reporte proactivo y buscando soluciones en caso de riesgo.

• Perfil positivo y proactivo.
• Experiencia en control de P&L
• Proactividad ante posibles incidentes.
• Búsqueda de mejoras operativas comparando con experiencia propia en otras entidades / proveedores (benchmark)
• Elaboración de planes y consecución de estos.
• Disponibilidad para viajar.
• Capacidad comercial con cliente final.
• Líder de equipos humanos interdepartamentales.
• Gestión de conflictos.
• Al menos 10 años de experiencia previa en perfiles similares.

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