B2B Booking Agent

About Ukio |

We are one of the most promising startups of 2025 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well 🚀.

Ukio's mission is to empower individuals to live where they want, when they want 🌎. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere 💥.

Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets 🔥. We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals🥇.

Our culture |

We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.

Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?

Role |

The B2B Booking Agent at Ukio is responsible for managing corporate and partner bookings for mid-term apartment stays. This role focuses on delivering a seamless, high-quality booking experience for business clients such as relocating employees, corporate partners, and agencies. The agent ensures efficient handling of inquiries, optimizes occupancy, and supports revenue growth through strong client relationship management and operational coordination.

Responsibilities |

• Manage end-to-end booking processes for B2B clients (companies, relocation agencies, travel managers)
• Respond to inbound corporate inquiries and proactively follow up to convert leads into confirmed stays
• Coordinate apartment availability, pricing, and contract terms for mid-term stays (1–11 months)
• Build and maintain relationships with corporate partners and repeat clients
• Handle booking modifications, extensions, and cancellations with a solution-oriented approach
• Collaborate with Sales, Revenue, and Operations teams to align on availability and client needs
• Ensure accurate data entry and tracking in CRM and PMS systems
• Support negotiation of rates, terms, and conditions within defined guidelines
• Identify upselling opportunities (premium units, services, longer stays)
• Maintain high responsiveness and service quality aligned with Ukio’s brand standards

Requirements |

• 1–3+ years experience in hospitality, real estate, or B2B customer-facing roles
• Experience handling corporate clients or high-value bookings
• Strong communication skills (written and verbal), with a professional tone
• Ability to manage multiple bookings and stakeholders simultaneously
• High attention to detail and organizational skills
• Problem-solving mindset with a focus on client satisfaction
• Comfortable using CRM systems, booking tools, and spreadsheets
• Fluency in English (Spanish and other European languages are a strong plus)

Ukio's life benefits |

• Private Health Insurance with ALAN
• Flexible retribution with Payflow 
• UKIO Anniversary gift 
• Team buildings and office events 
• Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
• Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn!
• An amazing internal culture and no dress code!
• International working environment with many different nationalities!

Ukio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution 🔥

We look forward to receiving your application!

For more information about Ukio, visit us at www.ukio.com and to keep up to date with UKIO’s news, follow us on LinkedIn and Instagram!