Business Intelligence & Insights Manager

The Position

We advance science so that we all have more time with the people we love.

The Position

As the Business Intelligence & Insights Manager (BIIM), you will be responsible for leading the development and implementation of business intelligence strategies, ensuring that Roche Vietnam has access to accurate and actionable data-driven insights, including internal business reports and those of the market environment based on market research, publicly available market information and market intelligence that enable informed decisions critical to the business. You must possess a deep understanding of business processes, has strong analytical skills and the ability to communicate complex information to various stakeholders. You will lead, aside from the Business Intelligence team, the Field Force Effectiveness and Customer Experience teams.

Your opportunities

• You will develop and execute a comprehensive business intelligence strategy aligned with organizational goals, i dentify key performance indicators (KPIs) and metrics to measure and track business performance.

• You will source, gather and analyze relevant data from different internal sources; you will analyze large datasets, use relevant primary and secondary market data to extrapolate meaning and identify and extract meaningful business insights and trends, utilize forecasting models and predictive analytics to support strategic decision-making.

• You will play a lead role in developing and providing standardized and ad hoc business reporting to management and other stakeholders with relevant dashboards and data visualization in accordance with business requirements, objectives and stakeholder needs, openly share perspective and insights to elevate team thinking and drive a balanced, holistic point of view.

• You will establish and enforce data governance policies and procedures, ensure data accuracy, completeness, and consistency across the organization, collaborate with IT to enhance data quality and integrity and to implement and maintain data infrastructure

• You will collaborate with various internal functions such as Sales, Marketing, Professional Services, Distribution, Field Force Effectiveness to understand their data needs and requirements, actively participate in above country cross functional communities, networks and/or knowledge-sharing bodies that enable broader and more effective use of insights and/or analytics that drive and support decisions.

• You will evaluate and recommend business intelligence tools and technologies, oversee the implementation and maintenance of BI solutions and its integration of with existing systems and databases.

• You must stay abreast of industry trends and advancements in business intelligence technologies and other market dynamics, as these potentially influence Roche’s pipeline and other business interests.

• You must stay current with and adopt emergent relevant methodologies, tools and applications to ensure fit-for-purpose and impactful approaches,

• You will drive continuous improvement and adoption of best practices for business analytics, insights, customer surveys, and field force effectiveness and provide training and support to internal stakeholders on BI tools and best practices.

• You will lead, direct, evaluate, and develop your team’s skills and knowledge and motivate them.

Who You Are

• You have a Bachelor's Degree in Business, Information Technology, Data Science, or related field from a reputable university (local/overseas)

• You have proven minimum 5 years experience in Marketing, Analytics or Consulting in MNCs and 3 years experience as a people manager

• You have strong proficiency in BI tools such as Tableau, Power BI, or similar platforms, experience with data governance and quality management and familiarity with database systems and SQL.

• You have excellent analytical and problem-solving skills and able to proactively “connect the dots” by asking thought-provoking questions

• You have fluent communication in English and Vietnamese

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.