CDD Analyst - Fixed Term Contract (12 Months)

Who we are

Bally’s Intralot is a newly formed company established through the combination of Intralot and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions.

Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalize on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets.

About the Role

The CDD Analyst role will focus on conducting customer account reviews in accordance with the various alerts that are set for AML, RG, and Fraud.

In addition to handling alerts, the CDD Analyst will be responsible for the timely approval of manual withdrawals, following internal procedures and rules for this task.

One of the main purposes of this role is to identify and report any concerning activity or information collected during the review process. Therefore, attention to detail is essential for this position.

So, what will you be doing?

As part of the Customer Due Diligence team, you’ll be responsible of reporting to the CDD Manager and Team Leaders, keeping clear and understandable records of the actions and findings that take place during the alerts’ review, in order to facilitate the escalation, and understanding of each case.

The accuracy and availability of the data collected by you will be crucial for a deeper understanding of the operational needs and development.

Key Responsibilities

• Conduct reviews in our members’ accounts and keeping accurate records of the findings.

• Report to the relevant stakeholders (MLRO, CDD Manager & RG Officer) when these reviews lead to information that may suggest risk in AML, Fraud or RG.

• Handling withdrawals to our members within Spanish regulatory timeframes.

• Handling Deposit Limit Assessment requests.

• Manage account reopening requests.

• Assist with second line queries from CS.

And what are we looking for?

• Problem-solving and analytical thinking skills.

• Proactive, quick learner, and willing to take on additional responsibilities.

• High attention to detail and accuracy in maintaining records and documentation.

• Confidentiality and professional ethics in handling sensitive information.

• Ability to provide feedback on existing processes from the analyst perspective.

• Strong verbal and written communication skills in Spanish (native) and English (medium).

• Proficient in Microsoft Office Suite, Excel, Outlook, Word, and Teams.

• Familiarity working with IT systems.

• Previous experience in iGaming is highly desirable.

• Previous knowledge of Anti-Money Laundering (AML), Responsible Gambling (RG) and Fraud prevention are desirable.

• Previous experience working with multidisciplinary teams.

Salary up to - €28,718

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