Claims Technician

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Claims Technician in our Claims Management Team.

Location: This position will be based out of our Barcelona office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, Your impact, Shared opportunity

What you’ll be doing:

• Supporting the triaging of FNOL mailboxes

• Recording new claims in the claims management system.

• Processing electronic files from TPAs and/or policyholders.

• Entering and reviewing notes in the claims management system as instructed.

• Processing payments.

• Reviewing, preparing, creating, and/or sending letters, reports, and forms.

• Uploading data into the GuideWire claims system.

• Contributing to the continuous improvement of business processes and seeking efficient workflows.

• Assigning new claims to the responsible claims handler based on predefined criteria.

• Monitoring and reporting on the inventory of new claims.

• Supporting administrative tasks in the Claims Management area.

What you’ll bring:

• Professional experience as a Claims Technician in an insurance/reinsurance company and/or completed training as an insurance specialist.

• Independent, self-reliant, and reliable working style with enjoyment in teamwork and interfacing functions.

• Strong problem-solving and decision-making skills.

• Excellent written and verbal communication skills.

• Team-oriented, proactive, and solution-oriented working style.

• Good knowledge of common Microsoft Office products.

• Languages: Spanish and English.

Additional language skills in Italian and/or French desirable.

Our Benefits

We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs:

• Expansive Health & Wellness Benefits

• Generous Retirement & Savings Plans

• Global Parental Leave & Adoption Assistance

In today’s world, what do we stand for?

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment.

About Us

Expert Partners.

Clarity in complexity.

Unwavering commitment.

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours.

Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.

We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.

Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.

Because when you choose Sompo, you choose the ease of expertise.

Sompo is an equal opportunity employer committed to a diverse workforce.

To learn more about visit our website at www.sompo-intl.com

Valoramos positivamente las solicitudes de personas con certificado de discapacidad igual o mayor al 33%, en cumplimiento de la legislación vigente, Ley General de Derechos de las Personas con Discapacidad y de su inclusión social (LGD).