#CORE DIGITAL CAMPUS - Web Developer - CRM Product Service Line (m/f)

Job Description:

An opportunity for a Web Developer (m/f) for CRM domain has arisen within Airbus Helicopters (Albacete)

WHY JOIN US?

📍 LIFE IN ALBACETE: QUALITY & CONVENIENCE - Forget long commutes. Albacete offers you the great advantage of a “15-minute city": safe, accessible, comfortable and perfectly connected. Enjoy a premium standard of living at a competitive cost, ensuring you have the perfect balance between your career and your personal life.

🚁 AIRBUS HELICOPTERS: GROW WITH US - We offer more than a job; we offer a community. Immerse yourself in a young, collaborative environment that feels like family. As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects.

✨THE PROJECT: SHAPING THE FUTURE - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. This is more than just a workplace; it is a technological hub where we define the future of flight. 

Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions.

ROLE SUMMARY

The selected candidate will join the AH Information Management Directorate, to manage, drive and monitor the delivery of Digital projects, related to Airbus Helicopters Customer Relationship Management domain. 

Activities around Customer Relationship Management are today mainly driven by Marketing, Sales and Support departments. These business domains are composed of various teams that interact directly or indirectly with our customers and use various solutions that help building up customer relationships.

In a context of high service usage, you will be accountable for the stability, performance, and operability of our solutions. You will play a pivotal role between our internal teams, our managed service providers (MSPs), and our users to ensure service excellence.

The CRM solutions portfolio consists in:

• Our Salesforce platform, which includes: Sales Cloud, Marketing Cloud, Service Cloud and other tiers applications (PROS CPQ, Qualtrics…)

• Our technical requests applications: a set of web and mobile based services developed specifically to answer to both Customers expectation and Security standards

• a wide range of custom web-based applications that support various domains from marketing to support

YOUR CHALLENGES

As a Web Developer in the CRM domain, your main mission will be to design, develop, and maintain high-quality web applications. Your responsibilities include:

• Development & Integration: Build and enhance front-end and back-end components for custom web applications and CRM tools.

• Solution Design: Contribute to the technical architecture of new features, ensuring they align with the "API First" strategy and security standards.

• Portal Management: Maintain and evolve the AirbusWorld portal (Liferay), ensuring a seamless user experience for our international customers.

• Technical Support: Provide level 3 support for complex technical issues and ensure the continuous improvement of existing applications.

• Performance Optimization: Monitor and optimize application performance and responsiveness.

• Security Compliance: Implement best practices in web security to protect sensitive customer and aeronautical data.

SKILLS

Technical Expertise

• Modern Front-end: Mastery of core web technologies (HTML5, CSS3, JavaScript ES6+) and advanced proficiency in at least one modern framework (React, Vue.js, or Angular).

• CMS Knowledge: Experience or strong interest in Liferay or similar enterprise CMS solutions.

• Back-end Development: Strong skills in server-side technologies, notably Java and modern frameworks like Next.js.

• Data Management: Proficiency in SQL and database design.

• DevOps & Infrastructure: Solid understanding of containerization using Docker and orchestration with Kubernetes.

• Architecture & Security: Strong "API First" approach and a deep awareness of web performance and security protocols (OWASP, authentication standards).

Software Development Life Cycle (SDLC)

• Agile Methodology: Experience working in an Agile environment (Scrum/Kanban), including the ability to estimate effort (story pointing) for specific features.

• CI/CD: Practical knowledge of continuous integration and continuous deployment pipelines, specifically using GitLab.

• Quality Assurance: Proficiency in application testing (unit, functional, and integration testing) to ensure robust delivery.

Soft Skills

• Communication: Excellent written and oral communication skills to interact with both technical teams and business stakeholders.

• Mindset: Rigorous, autonomous, and possessing a strong team spirit.

• Customer Orientation: A natural focus on delivering value to the end-user.

• Language: An Advanced level in English is mandatory (working in an international environment).

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?

At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:

• Vacation days plus additional days-off along the year (Apróx. 35 days per year in total).

• Attractive salary.

• Hybrid model of working: we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

• Collective transport service subject to working calendar/home location.

• Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.

• On-site facilities (among others): free canteen, kindergarten, medical office.

• Possibility to collaborate in different social and corporate social responsibility initiatives.

• Excellent upskilling opportunities and great development prospects in a multicultural environment.

• Option to access special rates in products & benefits.

Take your career to a new level and apply online now! 🚁

Since this position is managed transnationally, please submit your

documents (CV and/or cover letter) in English.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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